Insights from Kyocera

How to choose an office printer without getting sold features you don't need

Written by Peter Georghiou | 19/01/2026 9:00:00 PM

Choosing the right multifunction printer for your business can feel like a minefield. Visit a technology supplier's website, and it’s easy to feel overwhelmed by the sheer amount of information you need to process. Spec sheets. Print speeds. Maintenance cycles. Resolution specs.

The problem is that none of that information actually helps you make the right business decision when it comes to your business.

Choosing a multifunction printer isn't about finding the device with the most impressive specifications. It's about matching capabilities to how your business actually works, the workflows you need to support, the pain points you're trying to solve, and the priorities that keep your IT team awake at night.

So instead of comparing page-per-minute speeds, let's talk about real business scenarios and what matters when evaluating a multifunction printer.

Understanding your starting point

Before you start looking at devices, you need to understand the main document management challenge you’re looking to solve in your business. Are you drowning in paper because your current scanning workflow is too cumbersome? Is your finance team worried about document security? Has your facilities manager pointed out that your printing infrastructure is costing you more than you’d expect?

The answers to these questions will tell you a lot more about which device you need than any spec sheet ever will.

Four business scenarios (and what they mean for MFP selection)

Scenario 1: High-volume environments

If your business prints thousands of pages per month, think law firms, education facilities, or busy administration teams, your total cost of ownership becomes the most important factor in your multifunction printer comparison.

You need to look beyond the sticker price and ask some harder questions about consumables. How many components need replacing when the toner runs out? Some MFPs require you to replace the drum, developer, and toner cartridge as a single unit, while others have durable components that last the life of the device.

Here's why this matters: high-yield consumables and long-life components can reduce your cost per page by up to 30% compared to devices with integrated cartridge systems. When you're processing 10,000 pages a month, those savings compound quickly.

According to recent market analysis, businesses that properly assess their duty cycle requirements and match them to appropriate MFP capabilities see significant reductions in both downtime and operational costs.

Also worth considering: paper handling capacity. When your team is constantly refilling paper trays, you're not just wasting time; you're interrupting workflows. Look for devices with expandable paper capacity that can handle your peak volumes without constant intervention.

Scenario 2: Security-conscious organisations

For healthcare providers, financial services firms, or any business handling sensitive client information, security isn't a nice-to-have feature; it's a non-negotiable requirement.

Modern MFPs are essentially computers with hard drives that store potentially sensitive documents. That makes them a potential entry point for cyberattacks if they're not properly secured. According to security research, 61% of organisations have experienced at least one print-related data breach.

When evaluating business printer selection for security-conscious environments, look for:

  •   User authentication: The ability to require PIN codes or card swipes before documents print or scan
  •   Data encryption: Both for documents stored on the device and data transmitted across your network
  •   Secure print release: Print jobs that wait in the queue until the user physically releases them at the device
  •   Automatic data overwrite: Features that wipe temporary files after each job
  •   Regular firmware updates: A manufacturer's commitment to patching security vulnerabilities

It's also worth checking if the device can integrate with your existing security infrastructure. Some MFPs now partner with enterprise security providers to offer anti-malware scanning and real-time threat detection.

Scenario 3: Sustainability-focused businesses

If your organisation has ESG commitments or simply wants to reduce its environmental footprint, the right MFP can make a measurable difference to your sustainability metrics.

Start with Energy Star certification. It's a reliable indicator that a device meets strict energy efficiency standards. Energy Star-certified devices can reduce power consumption by up to 35% compared to standard models, especially during idle times.

But energy efficiency is just the beginning. When considering how to choose an environmentally friendly printer, also look at:

  •   Duplex printing defaults: Automatic double-sided printing can cut paper consumption by 50%
  •   Consumable longevity: Devices with fewer replaceable components generate less waste
  •   Toner efficiency: Some MFPs now offer draft modes that use half the toner for internal documents
  •   End-of-life programs: Manufacturer take-back schemes for responsible disposal

According to recent sustainability research, organisations implementing sustainable printing strategies can reduce print-related costs by up to 30% while meeting environmental compliance requirements.

Scenario 4: Growing companies

If you're a growing business, you're probably operating in that uncomfortable middle ground. You've outgrown desktop printers scattered around the office, but you're not quite ready for enterprise-level fleet management.

What you need is flexibility.

Look for MFPs that can scale with your business. Cloud connectivity and mobile printing capabilities are essential for supporting hybrid work arrangements. Your team should be able to print securely from anywhere, whether they're in the office, working from home, or at a client site.

Also consider devices with modular designs. Can you add finishing options later if your needs change? Can you upgrade paper capacity or add security features without replacing the entire unit?

Growing businesses also benefit from managed print services that provide predictable monthly costs and take the burden of supply management off your team. When you're scaling quickly, the last thing you need is to run out of toner at a critical moment because someone forgot to order it.

The decision framework that actually works

Here's how to approach multifunction printer comparison in a way that leads to better decisions:

Step 1: Document your current pain points. Not features you might want, but actual problems you're experiencing. Survey your team. What drives them mad about your current printing situation?

Step 2: Quantify your usage. How many pages do you print per month? What percentage is colour? How often do you scan? You can't assess whether a device is appropriate without knowing your real-world usage patterns.

Step 3: Map workflows. How do documents move through your business? From scanning to storage to distribution? Understanding this helps you identify which automation features will genuinely improve efficiency versus which ones sound good in a sales pitch but won't get used.

Step 4: Calculate total cost of ownership. This is where most businesses go wrong. They look at the purchase price without factoring in consumables, maintenance, energy consumption, and potential downtime over the device's lifetime. Use a structured approach to TCO calculation to avoid expensive surprises.

Looking beyond the spec sheet

The global multifunction printer market is projected to grow at around 5% annually through 2026, driven largely by demand for cloud integration and enhanced security features. That growth reflects a fundamental shift in how businesses use these devices.

They're no longer just boxes that spit out paper. Modern MFPs are document workflow hubs that bridge the gap between physical and digital work environments.

The best device for your business isn't the one with the most features or the fastest print speed. It's the one that solves your actual problems, supports your team's real workflows, and aligns with your operational priorities.

Start there. The spec sheet can come later.

KYOCERA Document Solutions provides document management solutions with long-life print technology that keeps printing and maintenance costs low, reducing the total cost of ownership while delivering greater productivity, reliability and uptime.