Yachiyo Hospital in Aichi Prefecture is a general hospital that plays a vital role in supporting the local community.
The Cotopat Screen has been installed at the reception desk within the health screening centre, where residents attend for consultations and check-ups. The hospital identified ongoing challenges in communicating effectively with foreign and elderly patients. To address this, Cotopat was introduced to support clearer interactions at reception, helping improve communication with individuals who may face language barriers or hearing difficulties.
Cotopat Screen is used at the health screening reception desk to provide clear information on health assessments and consultations, and to guide patients to the appropriate areas within the hospital. It helps reduce confusion and minimise misunderstandings for foreign and elderly patients, creating a more reassuring and accessible experience.
By registering keywords within the system, specialised medical terminology can be accurately displayed as on-screen subtitles, supporting precise communication. Cotopat enables clearer interactions and helps ensure information is delivered with confidence and accuracy.