Why choose Kyocera genuine toner?
Only genuine Kyocera toner guarantees print quality, environmental standards and product life.
Kyocera has spent decades developing technologies that consistently deliver lower running costs than our competitors. Toner is not a “one size fits all” consumable and there is only one supplier who can deliver the quality, economy and reliability you expect when you purchase a Kyocera device.
Reduce waste with Kyocera genuine toner
Choosing Kyocera can mean producing up to 85% less electronic waste during the life of the device thanks to Kyocera technology. Kyocera devices produce significantly less waste because the ECOSYS concept does not involve the replacement of the photoconductor drum and developer unit when the toner runs out.
For example: an average competitor’s toner container includes 60 separately manufactured components, while an original Kyocera toner cassette includes just four.
Benefits of using our genuine toner
Non-original toner can jeopardise the benefits you receive with your KYOCERA product and turn out to be much more expensive than you thought.
Economy and cost-saving targets
Your business can save money with genuine toner. Original Kyocera toners are independently tested to deliver a specific number of pages and this may not be the case for non-original toners.
Health safety
Kyocera toner does not contain harmful substances such as mercury, cadmium, lead and nickel, Chromium VI compounds, dyes that might release carcinogenic particles.
Device health
The long-life design of Kyocera devices is fundamentally different to other laser products. The durable components are designed to operate in conjunction with original Kyocera toner.
Document quality
The high image quality are linked to the size and accurate shape of individual toner particles. Non-original toner particles may be too large or poorly shaped to deliver the same quality.
The Hidden Costs of Non-Genuine Toner
| Feature | Genuine Kyocera Toner | Non-Genuine / Refill Toner |
| Page Yield | Independently tested to deliver guaranteed page counts | Often significantly lower than advertised |
| Device Health | Contains ceramic beads to polish & clean the drum | abrasive particles can scratch/damage the drum |
| Warranty | Full protection for your device | Defects caused by 3rd party toner are not covered |
| Environmental | 85% less waste (Long-life components) | Generates more landfill waste (disposable drums) |
| Safety | Free from mercury, cadmium, and lead | No guarantee of chemical safety compliance |
Kyocera toner versus compatible toner
A recent comparative performance test of Kyocera ECOSYS M5526cdw OEM Toner versus nine third-party compatible toner brands* showed that:
Reliability
Compatible Toner
Kyocera Toner
Image Quality
*Comparative Performance Testing – Executive Summary Report KYOCERA ECOSYS M5526cdw OEM Toner versus Nine Third-Party Toner Brands - January 2019
How can you know if your toner is counterfeit?
Kyocera applies security features to its products to guarantee that customers know that they are using only the best products. The security hologram, in combination with a Handy Viewer, permits a secure product authentication. In addition, there is often unusually low pricing of counterfeits product, but what may look like a bargain can turn out to be very costly.
In order to be certain that a product is genuine, it is always advisable to purchase from an Authorised Kyocera Dealer or Reseller.
Warranty - no limitations for authenticity
Ultimately, it is a customer’s decision whether to use a Kyocera original toner or a non-original one. However, technical defects or other technical problems caused by using non-original toner will not be covered by Kyocera’s Manufacturer’s Warranty. Only use original Kyocera toners so that there are no limitations to your guarantee.
We care about the environment
Kyocera toners can guarantee an environmentally friendly approach which fits with our philosophy.
Frequently asked questions
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How do I perform a Kyocera printer toner replacement?
To ensure the longevity of your device, it is essential to follow the correct replacement procedure outlined in the Operation Guide that was supplied with your machine. Most Kyocera ECOSYS devices feature a "Toner Lock" mechanism that prevents the cartridge from being removed until it is fully depleted to prevent spills. If you require assistance, please contact our support team.
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Can I refill Kyocera printer toner cartridges?
We strongly advise against using kyocera printer toner refill kits or non-genuine alternatives. Genuine toner solutions are chemically engineered with ceramic micro-particles to polish and protect the long-life drum inside your printer. Using refill toner can introduce abrasive contaminants that damage this drum, potentially causing print defects and device failure and will void your device warranty.
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How to open Kyocera printer toner manually?
If a toner cartridge feels stuck, do not force it open manually. Kyocera devices are designed to lock the toner container until it is completely empty to ensure clean replacement. Forcing the container or the release lever may damage the drive mechanism. Please check your device's screen for replacement prompts or consult your Operation Guide for emergency release procedures.
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Where can I recycle my used Kyocera toner cartridges?
You can recycle all genuine Kyocera printer toner cartridges free of charge. We provide a comprehensive recycling programme to ensure responsible disposal of our consumables. You can register for a workplace collection or find drop-off details on our recycling page.
