Creating a competitive advantage: What are Content Services?

For businesses seeking to improve operational efficiency and productivity in the workplace, the arrival of Content Services is an opportunity to gain a competitive advantage before the whole market opens its eyes to just how much this technology has to offer. Shockingly, however, most companies are unfamiliar with this latest development in content management solutions. So what are Content Services, and how do they provide an advantage for businesses that implement them now?

What are Content Services?

Content Services are the latest development in the field of content management solutions. A Content Services Platform is a collection of the latest services and microservices that enable companies to achieve efficiencies, taking them to the next level of performance and growth. 

What’s more, these services can be used by any company of any size, and also by any kind of department within an organisation. Their strong ability to integrate via connectors and databases enables the system to work across teams and areas, handling diverse types of information and data. 

The primary role Content Services play is streamlining workflows and automating processes. Whereas currently a business may have a dedicated team of administrators, Content Services can automatically receive information, capture key data, and input it into other software or deliver it straight to the relevant professional’s inbox. 

Storing all data in one secure document storage solution enables companies to remove many of their paper files and the records management risks that are associated with them. What’s more, as Content Services utilises cloud storage, businesses can improve their enterprise mobility. The rise of mobile applications and remote access to information enables employees to be on the road while still completing their work. 

Why does it matter?

Now that we’ve identified what Content Services are, you may be wondering why it matters to your business. It is no secret to IT experts and others in technology that early adopters who dive into new technology first often have the potential to benefit the most. Building on the efficiencies Content Services offers, your business can develop a competitive advantage long before your rivals even consider implementation.

A better-known technology in the same field is Enterprise Content Management (ECM). While there are similarities between the technologies, the invention of Content Services has served as a next step that goes one better to resolving problems.

What businesses must do now is be brave. These technologies are not temperamental or unpredictable, nor do they pose a threat to your operations. If anything, they do the opposite by reducing risks with their tight security measures and improved file management. Getting involved early on in the process should be a priority for companies that genuinely wish to improve productivity in the workplace and benefit from this new technology. 

Content Services may be the latest trend, but ECM and Document Management Systems back it. Investing in the latest development in content management solutions will help drive smart business growth and could be the difference between your organisation becoming a pioneer in your market or falling behind.

Businesses are handling more documents and data than ever before, and many are struggling to keep up. The answer to this challenge lies in leveraging modern technologies, such as Content Services, to drive business efficiency and growth. Download the ebook today to learn more.

KYOCERA Document Solutions supports Australian and New Zealand businesses on their digital transformation journey with innovative products and software solutions.